
Safety and Accessibility for All
Lucas CCTV - Creating Inclusive and Safe Environments Across Northern Ireland
Lucas CCTV specialises in the installation, maintenance, and repair of Disabled Refuge Systems, ensuring the safety and accessibility of all occupants in your commercial, industrial, and public premises. Our solutions are tailored to meet compliance standards and the unique needs of your business, helping you create a safer, more inclusive environment.

Why Choose Lucas CCTV for Disabled Refuge Systems?

Reliable Compliance & Maintenance
From routine inspections to emergency support, we offer tailored service plans to keep your system fully operational and compliant with BS 5839-9 safety regulations.✅

24/7 Monitoring & Rapid Response:
Through our NSI Gold-accredited Alarm Receiving Centre (ARC), we ensure round-the-clock monitoring, enabling swift emergency response in critical situations.✅

Clear & Transparent Reporting
Following every installation, repair, or maintenance check, we provide detailed reports to keep you fully informed about your system’s status, ensuring accountability and compliance. ✅
Our Services
We provide expert installation of Disabled Refuge Systems, ensuring compliance with the latest regulations.
Disabled Refuge Installation
Lucas CCTV helps you select and install the most suitable Disabled Refuge System for your premises:
- • Expert Guidance: ✔ Our team ensures your system meets safety standards and accessibility requirements.
- • Warranty and Aftercare: ✔ All installations include a 12-month warranty, emergency call-out support, and free phone assistance.
Disabled Refuge Repairs
Faults in Disabled Refuge Systems can compromise safety during emergencies. Our repair services ensure your system operates reliably when it’s needed most.
- • Skilled Technicians: ✔ Our engineers are experienced in repairing all brands of Disabled Refuge Systems, even those not installed by us.
- • Quick Diagnosis and Resolution: ✔ Ensure your system operates as intended with prompt repairs from our team.

Disabled Refuge Servicing
Regular servicing is crucial for the reliable operation of Disabled Refuge Systems. Our expert maintenance plans ensure your system remains fully functional and compliant.
- • Flexible Service Plans: ✔ Choose from weekly, monthly, quarterly, or annual maintenance options to suit your needs.
- • Enhanced Longevity: ✔ Our plans include health checks, replacement parts, and emergency support to maximise system performance.

Who We Serve
Lucas CCTV’s Disabled Refuge Systems are ideal for:
• Commercial Premises:
Ensure compliance and provide inclusive safety measures for your staff and visitors.
• Industrial Sites:
Manage accessibility and safety in complex, large-scale environments.
• Public Spaces:
Guarantee the well-being of all occupants, including those with disabilities, in high-traffic locations.


Why Are Disabled Refuge Systems Essential?
Disabled Refuge Systems provide a safe, designated space for individuals with mobility impairments to wait for assistance during an emergency. These systems are a legal requirement in many multi-storey buildings, ensuring full compliance with fire safety and accessibility regulations.
⚠ Regulatory Compliance: Meets UK safety standards, including BS 5839-9 and Equality Act 2010.
🔊 Reliable Emergency Communication: Enables two-way communication between the refuge point and emergency responders.
🛑 Enhanced Safety: Provides a life-saving solution for those unable to evacuate immediately.
